Legal

Privacy Policy

How we collect, use and protect personal information when you use this website or contact us.

Requires legal review before launch

This page is a structured starting point written for a UK limited company. It must be reviewed and approved by a qualified legal adviser, and the highlighted placeholders completed, before the site is used commercially.

Last updated: To be confirmed on legal review

1. Who we are

JTS Global Solutions Ltd is a company registered in England and Wales (company number: Company number to be confirmed). Our registered office is Liverpool, United Kingdom. We are the data controller for personal information submitted through this website.

Legal review required: Insert the registered company number, registered office, and ICO registration reference.

2. Information we collect

We only collect the information we need to respond to your enquiry and operate the website.

  • Contact details you provide: full name, company name, email address and optional telephone number.
  • Enquiry details: the service you are interested in, estimated budget, preferred timeline and your project description.
  • Records of our correspondence and any notes our team adds while handling your enquiry.
  • Technical information generated when you browse the site, such as your browser type and the pages you visit, where analytics are enabled.

3. How we use your information

We use your information to:

  • Respond to your enquiry and discuss your requirements.
  • Prepare proposals, quotations and project scopes where relevant.
  • Maintain internal records of enquiries and the progress of business relationships.
  • Improve this website and the clarity of our services.

4. Our lawful basis

Under the UK GDPR we rely on the following lawful bases: legitimate interests, for responding to business enquiries and running our company; consent, where you have ticked the enquiry consent checkbox or accepted optional cookies; and contract, where we need to deliver services you have engaged us for.

Legal review required: Confirm the lawful basis for each processing activity, including any marketing communications.

5. Cookies and analytics

This website does not currently set analytics or advertising cookies. Only cookies strictly necessary for the site to function are used.

If analytics or advertising cookies are introduced, we will display a consent banner allowing you to accept or reject non-essential cookies, and this section will be updated. Where required, your choice will be recorded and respected through the Google Consent Mode standard.

Legal review required: Update if analytics, advertising or third-party embeds are added to the site.

6. How long we keep information

Enquiry records are retained while your enquiry or our business relationship is active and for a reasonable period afterwards so that we can respond to follow-up questions. Where an enquiry does not lead to work, we remove it once it is no longer needed.

Legal review required: Set a specific retention period and align it with your internal data retention policy.

7. Sharing your information

We do not sell your personal information. We share it only with service providers that help us operate the website and our business, such as our hosting, database, email and IT providers, and only where required by law or with your consent.

Legal review required: List the named processors, their roles and the location of processing, including any international transfers and safeguards.

8. Your rights

Under the UK GDPR you have the right to:

  • Request access to the personal information we hold about you.
  • Ask us to correct information that is inaccurate or incomplete.
  • Ask us to erase information we no longer need to keep.
  • Object to, or ask us to restrict, certain processing.
  • Request a copy of your information in a portable format.
  • Withdraw consent at any time, where we rely on consent.

Legal review required: Confirm the process, response timescales and identity verification approach for handling requests.

9. Security

Enquiries are stored in a private database with access restricted to authorised administrators. We apply technical and organisational measures to protect information, including access controls and encrypted connections.

10. Complaints

If you are unhappy with how we have handled your information, please contact us first so we can try to resolve the matter. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

11. Changes to this policy

We may update this policy to reflect changes in our services or the law. The latest version is always published on this page.

12. Contact us

For any question about this policy or your personal information, contact JTS Global Solutions Ltd at info@jtsglobalsolutions.co.uk.

Legal review required: Insert the dedicated privacy contact address and registered office once confirmed.